Terms & conditions ...
Terms and conditions for sale of products via 
Localfoodshop take care of all the payments and then contact us with your order details and delivery address. Please view www.localfoodshop.co.uk for more details.
How long will it take..?
Because we want to offer you our products in the best and freshest possible condition, we have decided to deliver to you the customer, just once a week. Orders will be packed and sent out on the Thursday to reach you by Special Delivery on the Friday, though we reserve the right to deliver by other couriers when necessary.
Last orders for Friday delivery will be taken on the previous Wednesday up to 1pm.
All deliveries will require a signature so please ensure there is someone at the delivery address to sign for your chocolates.
Please ensure you give a complete address including a full post code.
What happens if it all goes wrong..?
If things go wrong with your order and you fancy a good moan please contact us immediately by phone on 01433 621334 or 07890199625 within twenty four hours of receiving your goods and we will try our best to resolve the situation.
If you have placed an order by mistake or would like to cancel your order for another reason, please contact us within 24 hours of placing your order at the above number.
Chocolate Experience Talks..
If you have booked a 'Chocolate Experience Talk' and you need to cancel for any reason, please inform us 24 hours beforehand and we can then reimburse you via a Cheque made out to your name.
Access Statement for Cocoadance ‘Chocolate Experience’ (Except for Open Day)
Introduction
The 'Chocolate Experience' is run By Appointment Only. As we taste and work with Milk and White chocolate the 'Chocolate Experience' is not suitable for people who are dairy milk intolerant or vegans.
Cocoadance’s workshop is a converted cattle barn which is part of a rented farmhouse and buildings which belongs to The National Trust. The owners of Cocoadance also live on the site.
Cocoadance is a fully working workshop which throughout the week produces high quality handmade chocolates to retail establishments throughout the country.
The ‘Chocolate Experience’ provides a unique opportunity for a group of 8 people to visit us, look around the workshop, learn about the history of chocolate, taste various samples and finally produce their own box of chocolates to take home.
Drinks and refreshments are supplied with the price.
There is a minimum age limit of 11 years.
The ‘Experience’ is not suitable for wheelchair uses.
Pre-Arrival
• A basic web site with information about the ‘Chocolate Experience’ and Access Statement are available.
• A clearly worded leaflet is available describing the directions. The leaflet includes our contact telephone number, fax, email and web address. The leaflet is sent to the recipient along with a ‘Golden Ticket’, a leaflet about Cocoadance and a leaflet about ‘Things to do in Castleton.
• Information can be provided in large print
• We have a fax and email available
• Cocoadance is accessible by car. We are situated approximately 16 miles from Sheffield and 25 miles from Manchester.
We are at the end of the A625 from Castleton between Treak Cliff Cavern and The Blue John Cavern.
For the final 100 meters, we are situated at the bottom of a dirt track road. Low laying cars are advised to leave them at the top of the road.
• By bus: Route 272 and 51a Sheffield to Castleton. Ring Traveline on 08706082608 or www.traveline.org.uk for details
• By foot: Either via Buxton Road (A625) with a steep incline or via the Blue John Cavern car park where one can a take a leisurely walk down the broken road.
• By bicycle: access via Buxton Road. The nearest
• By train: Sheffield – Manchester Piccadilly and visa versa. The nearest Railway stop is Hope approximately 3 miles away. National Rail Enquiries 08457 484950 or www.nationalrail.co.uk
• By taxi: Brian Jackson (Hope) 01433 620525 or Mick Rowland (Castleton) 01433 621924 (Mob. 07771762068)
Because of the rural and hilly nature of our environment wheelchair access is not available.
Arrival & Car Parking Facilities
•Cocoadance have a court yard which can take up to 4 cars
•The council pay and display car park is 1.5 miles from our farm in Castleton town centre, though cars can also be left near Odin Mine or Blue John Cavern car park.
•The route to our property runs through a open gate signposted ‘Access Only’ along a bumpy road heading towards Mam Tor. Please take care of pedestrians. A 10mph speed limit should be followed.
•There is a National Trust sign marking Mam Farm with a steep dirt track leading to our property.
•There is always someone there to greet you on arrival.
•The court yard is part flag stone and part gravel and is enclosed by the farmhouse and three outer buildings.
Public Areas – General (Internal)
•Flooring throughout is the court yard is old flag stones (some uneven) and gravel.
•There is a raised flag stone path in front of the workshop
•The entrance door is 90 cm wide.
•There is a short flight of steps up to the workshop.
•Lighting is mixed natural and halogen (COMPACT).
Public Areas – WC
•There is one unisex WC available to all – level entry.
•There is no handrail
•The height of the toilet (floor to seat) is 46.5cm
•There is no alarm call system
Restaurant / Dining Room Bar & Lounges, Take Away & Café
•Not Available
Shop
• There are chocolates available for purchase at special rates
•We take payment in front of the table
•Cocoadance products can be bought online (www.localfoodshop.co.uk), at farmers’ markets and various retail establishments.
Leisure Facilities
•Not Available
Outdoor facilities
•Not Available
Conference & Meeting Rooms, Banqueting, Clubs, Entertainment
•Not Available
Bedrooms
•Not Available
Bathroom, Showeroom & WC [En suite or Shared]
•Not Available
Attractions (Displays, exhibits, rides etc.)
• Not applicable
Additional Information
•Service dogs are welcome. We provide a water bowl at the front entrance.
•We operate a no smoking policy.
•There is background music during the production of the chocolates which can be switched off if requested.
There is no heavy machinery, therefore no sound.
Contact Information
•Telephone : 01433 621334
•Fax: 01433 621334
•Email: info@cocoadance.com
•Web site: www.cocoadance.com
•Address: Cocoadance, Castleton, Hope Valley, Derbyshire. S338WA
Hours of operation: Please check dates on web site (closed October, November and December).
By Appointment Only
Local Public Transport:
Future Plans
• Web site access is under review.
• More children events.
We welcome your feedback to help us continuously improve if you have any comments please phone 01433 621334 or contact us via e-mail here
The web site...
We try to ensure that the information on this website is accurate and complete. Cocoadance will not be liable for any damages of any kind arising from the use of this website.
This web site contains links to web sites operated by parties other than Cocoadance and therefore we do not control such web sites and take no responsibility for their contents.
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